Your Go-To Guide For SIP Trunking

SIP trunking, which stands for Session Initiation Protocol trunking, is a process of sending voice and other communication services over the internet. In the most basic terms, SIP trunks are virtual phone lines that allow the user to make and receive phone calls over the internet to anyone in the world with a phone number. This means that SIP trunking replaces traditional telephone lines.

SIP trunks use what is called a packet switch network, which is a type of computer communications network that groups and sends data in small packets. All voice calls made with SIP trunks are broken down into packets to be sent across a network to their final destination. A SIP channel is the equivalent to one incoming or outgoing call, while a SIP trunk can hold an unlimited number of SIP channels. This means that businesses only need one SIP trunk – no matter how many calls you are expecting.

The Difference between SIP and VoIP

You may think that SIP and VoIP are the same, and you have probably heard people use the words interchangeably, however, they are not the same thing.
VoIP stands for Voice over Internet Protocol and refers to calls that are made over the internet rather than on the telephone. It works by taking analogue voice signals, converting them into digital signals, and sending the data over your broadband line to the destination.
VoIP had a large group of protocol technologies, of which SIP is one of the protocols that enable VoIP.

The Benefits of SIP Trunking

For most organisations, the number one benefit of adopting SIP trunking would be the cost savings, especially if you are a business which makes calls daily and that are long-distance or international. However, there are many more benefits to consider of SIP trunking than just financial savings. Here are three very important benefits of SIP trunking for your business:

Return on Investment

When you purchase SIP trunking, you will see an immediate return on investment (ROI). Investing in technology can sometimes be a gamble, however, SIP trunking is well-established and has little upfront investment costs.

Unified Communications

Once you have SIP and SIP trunking, you are able to unlock more benefits, which will help your business become unified in their communications. When choosing the right SIP provider for you, you should be able to have access to multiple cloud-based tools such as instant messaging, collaboration apps, and other programs that will help keep communication lines open in your business.

No Hardware Investments

Say goodbye to costly hardware that you would usually have with telephones. When you purchase SIP trunking, adding phone lines is easy and all you will have to purchase is another headset or two.